RETURNS / RETURN POLICY

 

 

1. The right of return only applies to unworn, unwashed and faultless items.

2. You can carry out the return with a shipping service provider of your choice, but you are responsible for the proper handover of the return to us. The customer bears the costs for the return.

 

DISCLAIMER

If you want to revoke your contractual declaration, you have the following two options:

 

1. NOTICE OF REVOCATION BY RETURN
Your declaration of revocation takes place within 14 days after delivery, simply by returning the goods.

 

2. DECLARATION OF REVOCATION IN WRITING
Your declaration of cancellation will be made in writing within 14 days of delivery, e.g. by email to us.

 

REFUND OF THE PURCHASE PRICE

After we have received your return, we will inform you by email about the credit note to be made.
The refund will be made immediately.

 

Please note:

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1. Refunds will be made using the same payment method as the purchase.

2. The amount debited is always refunded to the buyer or account holder.

3. Shipping costs are not refundable

4. If the return was bought with a voucher, a new voucher will be issued.

5. The time of the payment reimbursement depends on the respective payment method.

 

 

 

 

RETURN ADDRESS:

 

NACHBARIN online
Gumpendorferstrasse 17
1060 Vienna
Austria

 

For additional information or if you have further questions, please contact our customer service:

Tel .: +43 1 587 21 69

Email: sales@nachbarin.co.at